This policy explains how PolyStoreX handles information when you use our website and platform.
Information we collect
We collect only what we need to operate the PolyStoreX website and platform:
- Contact details you submit through our forms, such as name, company, email, phone and your message.
- Account details used to sign in, such as mobile number or email address.
- Business verification details for trading and credit, such as GSTIN, PAN, business type and supporting documents.
- Credit application details, including requested amounts and the financial documents you upload.
- Basic technical data needed to keep the service secure, such as IP address and browser information.
How we use information
- To respond to enquiries and provide the services you request.
- To verify businesses and comply with legal and regulatory obligations.
- To process purchase requests, orders, payments, logistics and credit applications.
- To secure the platform, prevent fraud and investigate misuse.
- To improve our services using aggregated, non-identifying usage information.
Business verification
GSTIN and PAN verification is performed by PolyStoreX's servers through our verification partner - never directly from your browser. We store verification results with masked identifiers and show only masked values back to you.
Storage and security
Documents are stored in access-controlled cloud storage and are served only through time-limited signed links. Access within PolyStoreX is limited to staff who need it for verification, operations or credit review, and administrative actions are audit-logged.
Your choices and rights
You can request access to, correction of, or deletion of your personal information, subject to legal record-keeping requirements. To make a request, contact us.
Changes to this policy
We may update this policy as our services evolve. The date at the top shows when it last changed.